Top 10 Brands From Our Twitter Customer Service Study

Top 10 Brands From Our Twitter Customer Service Study Lucy Hitz Blogger Extraordinaire Simply Measured

In our most recent study of customer service on Twitter, we found that the demand for customer support through the social network has grown by 44% year-over-year.

Of all the brands analyzed, these 10 are using their dedicated customer service handles to field the highest level of inbound Tweets. What are they doing differently? See for yourself:

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Lucy Hitz

Lucy Hitz

Holler! I’m the Social Media Content Writer here at Simply Measured, which means I get to research the latest and greatest in social media and shed additional light on what I find with our brilliant reports. I’m from the Upper West Side in NYC (reppin’ it!). I love yoga, prosciutto, peaty scotch, poetry, and Taylor Swift. If I were a social media channel, I’d want to be Instagram, but I think I’m Twitter.