At Simply Measured, there is nothing more important than making our customers successful.
Customer Success Management ensures customers realize maximum return from their relationship with Simply Measured. We understand our customer’s business objectives and definition of success and drive deep customer engAre you an experienced Customer Success Manager who loves the strategy involved with complex companies and agency partners? Simply Measured Customer Success Managers are on the frontlines with the world’s best social marketers driving success by pairing in-depth social media insights and analytics with marketing strategy for the most powerful business impact.
Customer Success ensures customers realize maximum return from their relationship with Simply Measured. We work to understand our customer’s business objectives and definition of success and drive deep customer engagement with our products, services, and support. We actively manage customer attrition and drive product adoption to improve churn rates. We build a culture of customer-centricity and become trusted advisors in our customer’s pursuit of social maturity. We create customer advocates.
If being a top advisor to a world class social media marketing team sounds exciting to you, we’d love to hear from you!
The Customer Success Manager will…
Know anybody who might be a good fit for these?