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Customer Service on Twitter: What You Should Know

We’ve pulled together some of the top findings from our quarterly Twitter customer service study. See what you should know about how customer service is changing on Twitter, and what the top brands are doing to set the bar.

Be sure to check out the full study, and follow @simplymeasured on Twitter for more insights and analysis.

Nate Smitha

I'm a Marketing Manager at Simply Measured. It's my job to deliver content in a way that engages and informs social media professionals. My areas of expertise are marketing automation, conversion and social media analytics.

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