What Every Social Media Intern Needs to Know

What Every Social Media Intern Needs to Know Audrey Klackner Blogger Extraordinaire Simply Measured

My name is Audrey, and I am the Social Media Intern at Simply Measured! I’m going on my fourth week here, and I couldn’t have picked a better place to spend my summer.

I'm Audrey! I'll be a Senior at University of Washington this fall.
I’m Audrey! I’ll be a Senior at the University of Washington this fall.

When I first heard about this internship, I knew right away that I had to apply. Social media has definitely been an interest of mine, but I didn’t want just any social media internship. I didn’t want a company to hand me their social because I was a millennial, and apparently “we know this stuff.” I wanted to do more than just tweet things and get coffee.

I wanted an internship where I would be challenged and learn a lot. I wanted to own projects and I wanted learn about the strategy and tactics that make a great social campaign. After reading many blog posts and scrolling through the entire Simply Measured Instagram feed, it was easy to tell I would be working at a cool place with a ton of talented people.

Well, #SMMW16… It’s been real! Until next year 👋🏼👋🏼👋🏼

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My first week, I was thrown into Simply Measured’s fast-paced environment, and I started planning my first social campaign. I’m so lucky to get to help plan the campaign for Simply Measured’s LIFT Social conference in September.

The #LIFTSocial schedule is officially live!🎉 Check it out and reserve your seat (link in bio). 📊💻🏃🏽

A photo posted by @simplymeasured on

A social campaign doesn’t just happen overnight. If you want to do it right, it’s a process. I started with high-level objectives that mapped to the marketing team’s objectives, set measurable goals, and then began to build out a tactical plan. Each step of the way, we re-evaluate, edit, and keep on planning. As I finish up the planning phase, I’m very excited to start executing. From there, I will be able to measure and optimize as we go.

I do so much more than just tweet things, and I have never had to go on a coffee run (though I get myself coffee all the time — one of my favorite office perks is the coffee machine). At Simply Measured, I’m fortunate enough not to just learn about social media, but also strategy, analytics, marketing, and much more.

Here are a few of the things I have learned over my first few weeks.

Social Media Is Not a 9-to-5 Job

Social media doesn’t start and stop at a certain time. You might be thinking “duh,” but this becomes very apparent when you take on a social media role.

A Quick Guide to Twitter Metrics & Definitions

It’s important to check in on your social media accounts, even when you are not in the office. You never know when something that needs to be addressed immediately will come up.

It’s a Team Effort

You may be the person behind the 140 characters, but social is never a one-person job. The hard work of everyone else in the office makes my social media posts possible. I am part of the marketing team, and I rely on them for information, dates, graphics, and content.

All the other teams in the office play equally important roles. They might not realize it, but each person in the Simply Measured office plays a role in making social possible.

For example, when the #LIFTSocial schedule went live, a whole team of people made this happen–from the website, to creating the actual LIFT schedule, to the graphic in the tweet below.

 

You Will Be Planning a Lot

When you manage many different platforms, it is really difficult to keep track of all the things you need to post. Luckily, there are apps for scheduling your content. Hootsuite is your new BFF. I use Hootsuite everyday: it’s the first thing I check when I get to the office and the last thing I check before I leave.

Hootsuite

 

In addition, you’ll likely be planning for different campaigns, events, and content calendars for each network.

Calendar

I considered myself a planner before this internship, but I’ve really had to step up my planning game as a social media intern.

Data Matters

 #AnalyticsFirst. It is crucial to be able to measure how your content is doing on social. Having a way to measure your success allows you to see what’s working and what’s not. I have learned very quickly that if you pay attention to social media analytics, and adjust your strategy accordingly, you will see results.

I was able to increase the traffic driven to our website on weekday mornings by changing the content that I was posting at certain times. It’s awesome. A month ago, I wouldn’t have been excited about data, but now I look forward to seeing the results each week.  

It’s Fun and Incredibly Rewarding

Managing social for a company or brand is hard work, I’m not going to lie, but it is equally fun! Some days, part of my to-do list is taking a picture or video for Instagram — how cool is that?

Happy #WorldEmojiDay from the Simply Measured team! To celebrate we are giving away some of these 🔥 glasses. Comment with your favorite emoji for a chance to win!😇💃🌮😈 Winner will be selected at random and announced after 5pm. (Shipping only available within the US)

A video posted by @simplymeasured on

Whether it’s a positive mention on Twitter or praise from a coworker, being a social media intern is incredibly rewarding. I’ve learned a lot so far and I can’t wait to continue to build my skills over the next couple months! Got questions or advice? Tweet at me!

Audrey Klackner

My name is Audrey and I’m the Social Media Intern here at Simply Measured. I love running, Husky football, The Bachelor, and celebrity Twitter drama.