Tune into Sentiment and Customer Service Concerns About Your Brand

The number of consumers using social media for customer service is on the rise. Ensure your teams stay on track with sentiment analysis and customer service reporting for one or all of your social accounts.

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Identify the Content That Makes Your Campaigns Most Successful

Eliminate the guesswork with highly visual campaign and content analysis that enable you to easily identify what’s working, so you can do more of it.

Example Reports:

Benchmark Your Brand's Performance Against Competitors

Stay ahead of the industry by monitoring the efforts of your competitors. Get an in-depth, actionable analysis of the competitive set you define, including audience, content, engagement trends, and beyond.

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Keep Track of Your Local Presence on Social

Success doesn’t live in silo. Ensure your global-to-local strategy is top notch so you can identify top performers, share best practices between teams, and more.

Example Reports:

Get a Complete Picture of Your Entire Social Media Presence Across All Channels and Networks

Measure your efforts in context across all your social accounts, including your brand, corporate thought leaders, and dedicated customer service handles. See your efforts for a single account or holistically across seven different social networks, all in one place.

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Learn more about Travel & Hospitatlity Analytics from the Simply Measured Blog

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